1. Introduction

This Privacy Policy explains how PhD Peptides collects, uses, stores, and protects your personal information when you use our website or place an order with us.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

This website is operated by:

PhD Products Ltd
128 City Road
London
EC1V 2NX
United Kingdom

Email: support@phdpeptides.com
Website: www.phdpeptides.com

3. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information
  • Order details
  • Customer support communications

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Website usage data
  • Cookies and tracking information

4. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Process payments
  • Prevent fraud and abuse
  • Improve our website and services
  • Send order updates and service communications
  • Comply with legal obligations

Where permitted, we may also send marketing communications. You may unsubscribe at any time.

5. Payment Information

Payments are processed securely through third party payment providers.

We do not store full payment card details on our servers.

6. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

  • Payment processors
  • Delivery and logistics providers
  • Website hosting providers
  • Fraud prevention services
  • Legal or regulatory authorities where required by law

We do not sell your personal information to third parties.

7. International Transfers

Your information may be processed or stored outside your country of residence where required for order fulfilment or service provision.

We take reasonable steps to ensure your information remains protected.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders and contractual obligations
  • Comply with legal, accounting, and tax requirements
  • Resolve disputes and enforce agreements

9. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

10. Cookies

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.

You can manage cookie preferences through your browser settings.

11. Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed as completely secure.

12. Third Party Links

Our website may contain links to third party websites.

We are not responsible for the privacy practices or content of external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

PhD Products Ltd
128 City Road
London
EC1V 2NX
United Kingdom

Email: support@phdpeptides.com
Website: www.phdpeptides.com