UK & EU DELIVERY

ORDERS DISPATCHED FROM OUR UK & EU WAREHOUSES

Head Office
128 City Road
London
EC1V 2NX
United Kingdom

UK Tel: +44 20 3355 2942
WhatsApp: +44 73941 28187
Email: support@phdpeptides.com

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does delivery take?

Orders are dispatched from our UK and EU warehouses. UK deliveries typically arrive within 1 to 2 business days, while most EU deliveries arrive within 5 to 8 business days depending on the destination country and local postal service.

Do you ship internationally?

Yes. We ship to the United Kingdom, Europe, and selected international destinations using tracked postal and courier services.

For customers within the European Union, VAT is included where applicable and EU customs charges are covered by us, so customers should not incur additional import duties or customs handling fees upon delivery.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link where tracking is available.

Tracking updates are provided by the postal or courier service handling delivery and may take up to 48 hours after dispatch to become active online.

Can I amend or cancel my order after placing it?

If your order has not yet been dispatched, we may be able to amend or cancel it. Please contact support as soon as possible with your order number.

What payment methods do you accept?

We currently accept secure bank payments at checkout. Payments are processed using trusted banking technology, allowing customers to complete orders directly through their online banking provider. Payment instructions are provided during checkout and orders are processed once payment confirmation has been received..

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