UK & EU DELIVERY
ORDERS DISPATCHED FROM OUR UK & EU WAREHOUSES
Head Office
128 City Road
London
EC1V 2NX
United Kingdom
UK Tel: +44 20 3355 2942
WhatsApp: +44 73941 28187
Email: support@phdpeptides.com
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Orders are dispatched from our UK and EU warehouses. UK deliveries typically arrive within 1 to 2 business days, while most EU deliveries arrive within 5 to 8 business days depending on the destination country and local postal service.
Yes. We ship to the United Kingdom, Europe, and selected international destinations using tracked postal and courier services.
For customers within the European Union, VAT is included where applicable and EU customs charges are covered by us, so customers should not incur additional import duties or customs handling fees upon delivery.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link where tracking is available.
Tracking updates are provided by the postal or courier service handling delivery and may take up to 48 hours after dispatch to become active online.
If your order has not yet been dispatched, we may be able to amend or cancel it. Please contact support as soon as possible with your order number.
We currently accept secure bank payments at checkout. Payments are processed using trusted banking technology, allowing customers to complete orders directly through their online banking provider. Payment instructions are provided during checkout and orders are processed once payment confirmation has been received..
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