Payment at checkout

Choose from the payment methods displayed at checkout and follow the instructions for your selected method. We dispatch orders after payment has been confirmed.

GBP prices and VAT

Prices are displayed in GBP and include VAT where applicable. Delivery charges and any adjustments are shown in the checkout total before you place your order.

Payment questions

If payment fails or you need help matching a payment to an order, contact support@phdproducts.co.uk with your order number. Please do not send card details or banking passwords by email.

Equipment warranty support

PhD Products is your point of contact for equipment warranty enquiries. Send your order number, product reference and a description of the issue. Coverage depends on the product and its applicable terms.

Read about warranty and support